Support

Need help with TuneBot? Send us a message and we'll get back to you as soon as possible.

Frequently Asked Questions

How do I create my first video?

Start by creating an account and clicking "Create Video" from your dashboard. Follow the 3-step wizard to generate lyrics, choose backgrounds, and set your video options.

Why is my video taking a long time to process?

Video generation involves AI music creation, video rendering, and YouTube upload. The process typically takes 5-15 minutes depending on current server load.

How do coins work?

Each video generation costs coins. This is a pay-as-you-go service and you pay for each api request. You can purchase additional coins from the coins page or earn them through our referral program.

Can I edit my videos after they're created?

Currently, you can download video assets and re-use them within 24 hours. We're working on enhanced editing features for future releases.

How do I get more help?

You can contact us using the form above, or email us directly at support@tunebot.app. We typically respond within 24 hours.